Kevin Cross Case Management

We specialise in personalised, responsive and compassionate case management for people living with brain injuries and complex conditions.

Kevin Cross Case Management offers a bespoke service tailored to the needs of people living with brain injuries and complex conditions.

We work with people who have sustained permanent, life-changing injuries, and who have complex and often changing health and social care needs.

Our experienced, qualified and compassionate case managers collaboratively support clients and their families to manage the consequences of serious injuries and long-term conditions.

Our responsive and personalised service supports our clients to maximise their potential and functional independence, promoting recovery and enabling quality of life.

As well as clients and their families, we work closely with solicitors and Court of Protection deputies to put in place a care plan and recruit and manage a team of experienced professionals.

About us

A team of specialist case managers with expertise in managing health and social care needs at home, in rehabilitation or in social settings

Our Services

We specialise in supporting children and adults with complex needs arising from serious brain or spinal injury, cerebral palsy, mental health conditions or serious learning difficulties.

Our Approach

We take a compassionate, positive and collaborative approach to improving lives through personalised case management.

What is case management?

We are all members of British Association of Brain Injury and Complex Case Management (BABICM), which defines case management as ‘a collaborative process, that assesses, plans, implements, coordinates, monitors, and evaluates the interventions and services required to meet an individual’s health and wellbeing, rehabilitation, education and/or occupational needs, using communication and available resources to promote quality, cost-effective and safe outcomes.

What is a Case Manager?

Case Management Case Studies

How we have helped

Supporting a very young client with brain injury

Brain injury is a family experience, and this young child’s family needed a case manager they could trust to be proactive, communicate with them well and be collaborative. The family – quite reasonably – wanted to be involved in all aspects of their child’s therapy, education and rehabilitation.

Encouraging musical interests for an older man with learning difficulties

Trips on a heritage railway and tea in the West End. Sometimes case management also involves taking the time to allow someone to pursue their interests for improved quality of life.

Pre-litigation support for a brain-injured man with challenging behaviours

Brain injuries often go hand-in-hand with challenging behaviours. We used our expertise to support a young man determined to live independently.

What clients say about us

When Kevin became independent, I decided to stay with him, as he gets things done. He’s taken the burden out of co-ordinating all the therapies that my son needs to progress. He’s also helped with things like housing, equipment and maintenance, that I don’t have time to organise.

Mother of brain-injured client

I'd never switch from Kevin Cross Case Management. Honestly, you have both been such a credit to me and K over the years. We really appreciate everything you’ve done for us.

Wife of brain-injured client

Kevin and his team really care and have an impressive level of expertise in case management. They are excellent advocates for clients who lack capacity and put them at the forefront of all they do. I have no hesitation in recommending them.

Court of Protection Deputy at Dean Wilson Solicitors

Kevin Cross Case Management

Unit 6, Ringles Business Park, Grigg Lane
Headcorn, Kent, TN27 9LY

[T] 07808 845985
[E] info@kc-cm.org